Solutions

Frequently Asked Questions

We want you to feel informed and confident with our services. Here we answer the most common questions. If you have any other inquiries, contact us — we’re here to help.

You can easily contact us through our phone numbers in Colombia and United States at: (+57) 3105481921

You can also write to us at any of our email addresses depending on your needs:

We are here to help you and provide the best possible service, with clear, timely, and personalized information. It will be a pleasure to assist you!

Our doctors and partner healthcare institutions strictly adhere to the highest quality standards and patient safety protocols. They work with state-of-the-art technology and have modern, well-equipped facilities, allowing us to guarantee safe, efficient, and reliable medical care in every procedure.

In certain cases, and depending on the type of procedure, it is mandatory to acquire an insurance policythat provides additional support and greater peace of mind throughout the entire process.

At 180º HealthCare Group, we have strategic partnerships that allow us to offer highly competitive rates, with costs up to 40% lower than in other countries, without sacrificing quality or safety. Thanks to these alliances, we guarantee access to excellent medical services, with professional support and cutting-edge technology, at a fair and affordable price.

At 180º HealthCare Group, we offer a comprehensive solution for planning your medical trip, designed to provide you with comfort, safety, and peace of mind at all times. We provide professional guidance in organizing your flight itinerary and managing the documentation required for your entry into the country.

Coordinamos tu transporte y alojamientoAt 180º HealthCare Group, we offer a comprehensive solution for planning your medical trip, designed to provide you with comfort, safety, and peace of mind at all times. We provide professional guidance in organizing your flight itinerary and managing the documentation required for your entry into the country. recepción en el aeropuerto, traslados privados entre el alojamiento y las instituciones médicas, y, si lo requieres, servicios de enfermería con disponibilidad las 24 horas, para que tu recuperación sea lo más segura y confortable posible.

Each medical procedure requires a specific length of stay, depending on its characteristics and the recovery process. That’s why, before your trip, we schedule a virtual appointment with the specialist doctor, who will explain the treatment in detail, answer your questions, and indicate the estimated duration of stay needed to ensure safe care focused on your well-being. This prior guidance is key for planning your trip with peace of mind and confidence.

Colombia’s healthcare system has been recognized by the World Health Organization as one of the most efficient in the world, surpassing even countries like Canada, the United States, and Australia. This reputation is due to the quality of care, modern medical infrastructure, and the high level of training of its professionals.

In the field of Plastic and Reconstructive Surgery, Colombia holds a prominent place internationally. The country has highly qualified and experienced doctors, many of whom have trained at renowned national and international institutions. Thanks to their advanced education and continuous updates in surgical techniques, Colombian plastic surgeons are considered among the best in Latin America and the world. This makes Colombia a reliable and attractive destination for those seeking safe, aesthetic, and high-quality results.

Of course, you can complement your treatment with unique tourist experiences in one of the most charming regions of the country. On June 25, 2011, UNESCO declared the Coffee Cultural Landscape as a World Heritage Site, highlighting not only the area’s natural beauty but also its rich coffee-growing culture.

The Colombian Coffee Axis awaits you with green mountains, paths flanked by rivers and streams, and traditional architecture full of color and life. You can explore emblematic towns with picturesque balconies and facades, visit coffee farms to enjoy a <strong data-start="623" d

In addition, you will have the opportunity to explore the local gastronomy, discover regional folklore, and immerse yourself in a vibrant and welcoming culture. At 180º HealthCare Group, we help you integrate your medical treatment with moments of rest and discovery, so that your trip also becomes an unforgettable experience.

It’s very easy! Once you have confirmed your procedure with us, we will guide you step by step to acquire your medical security policy. We will send you all the necessary information, including coverage options, requirements, and costs. In addition, we will be available to answer any questions you may have throughout the process, ensuring that you have the proper protection for your peace of mind before, during, and after the treatment.

Yes, we do! At 180º HealthCare Group, we are committed to being with you even after your medical treatment has been completed. Our team of advisors provides continuous follow-up to ensure that your recovery progresses properly and to support you with any concerns you may have.

In addition, the specialist in charge of your procedure will be available to provide the care you need, answering questions and accompanying you throughout your postoperative process. Our commitment is clear: to take care of you before, during, and after each healthcare service, because your well-being is our priority.

FAQ